Privacy Policy

MTAAP (Multi-Tenant AI Assistant Platform) is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect personal data when you use our website and services.

What data do we collect?

MTAAP collects the following data:

  • Personal identification information (Name, email address)
  • Conversation data and chat interactions with our AI assistant
  • Tenant configuration and branding information
  • Usage analytics and website interaction data

How do we collect your data?

You directly provide MTAAP with most of the data we collect. We collect data and process data when you:

  • Register for an account or use our services
  • Interact with our AI assistant and create project plans
  • Voluntarily provide feedback via email or our contact forms
  • Use our website via your browser's cookies

How will we use your data?

MTAAP collects your data to:

  • Provide and manage your account and access to our services
  • Process your AI assistant interactions and generate project plans
  • Improve our services and user experience
  • Communicate with you about service updates and technical support

MTAAP will not share your data with third parties for marketing purposes. We do not sell your personal information.

How do we store your data?

MTAAP securely stores your data using industry-standard encryption and security practices. Our servers are located in Germany and comply with GDPR requirements.

We will retain your personal data for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal compliance.

What are your data protection rights?

MTAAP would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: privacy@mtaap.de

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

MTAAP uses cookies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Understand how you use our website to improve user experience

What types of cookies do we use?

  • Functionality cookies – MTAAP uses these cookies so that we recognize you on our website and remember your previously selected preferences. These include your language preference and tenant configuration. A mix of first-party and third-party cookies are used.
  • Analytics cookies – MTAAP uses these cookies to collect information about your visit to our website and how you use our services. This helps us improve our platform.

How to manage cookies

You can set your browser not to accept cookies. The website allaboutcookies.org tells you how to remove cookies from your browser. However, some of our website features may not function properly as a result.

Privacy policies of other websites

The MTAAP website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

MTAAP keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on October 29, 2025.

How to contact us

If you have any questions about MTAAP's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@mtaap.de

How to contact the appropriate authorities

If you wish to report a complaint or if you feel that MTAAP has not addressed your concern in a satisfactory manner, you may contact your local data protection authority. For users in Germany, you can contact your state's data protection officer (Landesdatenschutzbeauftragter).